WEBINAR REGISTRATION
TUESDAY, FEBRUARY 18, 2025 AT 2PM CST
Health Subrogation with Respect: Minimizing Distress while Achieving Results
Presented by Todd Holt, Deputy Executive Director at the Texas State Office of Risk Management
SESSION OVERVIEW:
Join us for an insightful webinar featuring Todd Holt, Deputy Executive Director at the Texas State Office of Risk Management. With 37 years of experience in insurance claims leadership and training, including 30 years of experience in subrogation, for workers’ compensation, auto, property, and professional liability insurance, Todd brings a wealth of knowledge to this session.
SESSION HIGHLIGHTS:
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Explaining Health Subrogation: Demystifying the complexities of health subrogation and anticipating the concerns of injured plan members.
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Communication Techniques: Gain practical tips and tools for communicating complex insurance and benefits information clearly and effectively.
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Setting Boundaries & Easing Tensions: Learn strategies to set professional boundaries and reduce tensions when investigating claims and pursuing recoveries.
SPEAKER BIO:
Todd Holt currently serves as the Deputy Executive Director for the Texas State Office of Risk Management. He holds bachelor’s and master’s degrees from Texas Tech University and several professional designations. Mr. Holt has served in multiple executive level positions with various organizations responsible for risk and claims operations. With 37 years in the insurance industry, he has extensive experience in litigated and non-litigated subrogation recovery. During his professional tenure, he has trained adjusters on negotiation techniques, how to handle difficult discussions, and how to deescalate unfriendly conversations.